Description : Call Center Representative. Company : null. Location :

• Handle calls professionally, promptly, and courteously.
• Listen attentively to customer inquiries and concerns, empathize with their situation, and provide appropriate solutions or assistance.
• Provide accurate and detailed information about products, services, and company policies.
• Process orders, returns, and exchanges efficiently and accurately.
• Troubleshoot technical issues and provide troubleshooting steps to customers as needed.
• Escalate complex issues to appropriate departments or supervisors for resolution.
• Maintain customer records and update account information as necessary.
• Follow up with customers to ensure their issues are resolved to their satisfaction.

Job Type: Full-time

Salary: Rs35,000.00 - Rs40,000.00 per month